When it comes to customer service, a little goes a long way.
I went for lunch at Main Squeeze the other day and when owner Ron Shapiro saw that my lunch partner and I were planning to sit on the patio, he insisted on setting up a fan to help divert the heat and make us more comfortable. Then, when we were getting ready to leave, he gave us each a sampling of his Elvis smoothie on the house. Now this may not seem like a big deal, and it didn’t take a lot of extra effort from Ron, but I’ve already told this story probably three times, and now to you. The point is, it doesn’t take a lot to impress a customer, and thankfully, there are several people in Oxford who are doing a great job at it.
In the next few weeks I’ll intermittently feature some of the restaurants in Oxford that go above and beyond the call of duty. So often it’s the little extras that make you remember a visit to a restaurant—and inspire you to recommend it to friends. I hope you’ll share your stories as well.